joe Point of Sale: Setting Up Your Stripe M2 Card Reader
joe Point of Sale operates using a Stripe M2 Card Reader to securely process credit card transactions. To get your shop set up and ready to accept payments, follow this step-by-step guide to pair your card reader with joe Point of Sale.
M2 Card Reader Status Lights and Buttons
💡 For more information on Stripe card readers, see the Stripe Card Reader Details or visit Stripe’s official Stripe Docs - Set up Stripe Reader M2.
In this article:
USB Card Reader Setup
Bluetooth Card Reader Setup
Stripe M2 Card Reader Setup with joe POS
🔌 Option 1: USB Card Reader Setup (Recommended!)
Best for:
D3 Pro, Samsung Tab Pro, and other One Screen Solution tablets.
1. Plug in the Reader
- Connect the USB-C end to the Stripe M2 Reader.
- Plug the USB-A end into the Anker adapter connected to your tablet.
- Keep the reader plugged in all day to maintain power and connection.
2. Power On
- Press and release the reader’s power button.
- The reader will beep twice and LED lights will turn on.
3. Connect in joe POS
- Open the joe POS app.
- Tap the Gear icon (left sidebar).
- Navigate to:
Settings > Card Readers - Select “Reader M2 USB” > tap Add Card Reader (USB).
- When prompted, tap “Pair”.
4. Confirm Connection
- Reader LEDs flash 4 times.
- Then the first LED blinks every 5 seconds, indicating a successful connection.
5. Final Steps
- ✅ Check for firmware updates.
- ✅ Run a test charge to confirm functionality.
🔌 Option 2: Bluetooth Card Reader Setup
⚠️ Important: Fully charge the reader (100%) before pairing.
1. Prepare the Reader
- Turn Bluetooth ON on your tablet.
- Place the reader in its charging cradle (cradle must be plugged into power).
- Press and release the reader’s power button.
- The LEDs light up and the reader beeps twice.
⏳ Reader will stay in Bluetooth pairing mode for 5 minutes, then power off if idle.
2. Connect in joe POS
- Open the joe POS app.
- Tap the Gear icon in the left sidebar.
- Navigate to:
- Settings > Card Readers
- Select “Reader M2 Bluetooth” > tap Add Card Reader (Bluetooth).
When the reader appears, tap “Pair” on the Bluetooth pop-up.
3. Confirm Connection
- Reader LEDs flash 4 times.
- The first LED blinks every 5 seconds to indicate a successful connection.
4. Final Steps
- ✅ Check for firmware updates in the app.
- ✅ Run a test charge to confirm functionality.
Additional Resources
Still Having Issues?
If you’ve followed the steps above and are still experiencing issues, please don’t hesitate to reach out to the joe Success Team at support@joe.coffee. We’re here to help!