To adjust the printing size or modify a task assigned to a printer, follow these steps:

1. Open the Joe App
   • Tap the Settings icon (⚙️) in the top corner.
   • Select Printers from the Settings menu.

2. Edit an Existing Task

   • Under the printer list, find the task you want to edit.
   • Tap the pencil icon ✏️ next to the task.

   

3. Adjust Ticket Size
   1. Tap the arrow button to switch between 80mm and 57mm paper sizes.
   2. This allows you to adjust the printed ticket dimensions to match your printer type.

4. Save Your Changes

   - Once you’ve selected the correct size, tap Save to confirm.

Add or Edit a Task for a Printer

If you want to add a new task or edit an existing one:

1. From the Printers section in the Settings menu, tap the printer you want to configure.
2. Tap Add Task or select an existing task to edit.
3. Choose the Task Type:
   • Receipt or Item Ticket
4. For Item Tickets:
   • Choose the Ticket Type (Individual or Merged)
   • Select the Categories (e.g., Drinks, Food) you want to route to this printer.
   • Tap Save to apply the task to the selected printer.

Still Having Issues?

If you’ve followed the steps above and are still experiencing issues, please don’t hesitate to reach out to the Joe Success Team at support@joe.coffee. We’re here to help!