The iMin Falcon 2 Device allows you to accept contactless payments easily. You can use it as:

• A customer-facing screen, or
• A one-screen solution for order entry and payment collection.

Below are step-by-step instructions for enabling Tap to Pay and switching payment flows as needed.

Dual Sided Screen 

✅ Step 1: Enable and Default Tap to Pay

Follow these steps to set up Tap to Pay in Barista Mode:

1. Login to Your Account
   • Use your Email and Password to sign in.
   • (Note: Soon you’ll be able to sign in using your cell phone number.)
2. Select Barista Mode
   • From the mode options, tap Barista Mode.
3. Name Your Device
   • Enter a device name (e.g., Main Register).
4. Connect Stripe M2 Card Reader
   • Plug in your Stripe M2 Card Reader using USB (recommended).
   • Complete pairing as prompted.
5. Enable Default Tap to Pay
   • Once the reader is paired, locate the toggle Default to Tap to Pay and turn it ON.

💡 What this does:
When enabled, any time you select Credit/Debit, your customer screen will automatically display NFC Tap to Pay, prompting customers to tap their card or device.

✅ Step 2: Enable NFC for Customer-Facing Screen

If you are setting up a Customer Mode device, follow these steps:

1. Login to Your Account
   • Sign in with your Email and Password.
2. Select Customer Mode
   • Choose Customer Mode to set up the customer-facing experience.
3. Enter Device Name
   • Enter a name for this screen (e.g., Customer Display).
4. Pair Device to Barista Screen
   • Follow the prompts to connect it to your main Barista device.
5. Enable Tap to Pay
   • Make sure the Enable Tap to Pay option is turned ON.

This ensures your customer screen is ready to accept NFC payments seamlessly.

🔄 Switching to Card Reader Flow

Some cards (for example, those issued by BECU, ACU, smaller credit unions, or older cards) do not support Tap to Pay.

If the customer’s card doesn’t have contactless:

1. On the payment screen, tap Switch to Card Reader.
2. The device will prompt the customer to insert or swipe the card instead.

Tips for a Smooth Experience

• Keep the Device Charged: Ensure your Falcon 2 is connected to power or fully charged during service hours.
• Check NFC Placement: Advise customers to hold their card or phone flat against the NFC area until they see confirmation.
• Update Software: Always keep your app and firmware up to date for the latest improvements.

🖥️ One Screen Mode

The One Screen Solution lets you run your entire order and payment workflow on a single iMin Falcon 2 device—no separate customer screen required.

Follow these steps to enable NFC and set Tap to Pay as your primary payment method:

✅ Step: Enable NFC During Onboarding for One Screen Solution

1. Login to Your Account
   • Sign in using your Email and Password.
   • (Note: Soon you’ll be able to log in using your cell phone number.)
2. Select Barista Mode
   • Tap Barista Mode to configure your device.
3. Enter Device Name
   • Assign a name to this register (e.g., Front Counter POS).
4. Enable One Screen Mode
   • Go to Settings > Features.
   • Toggle One Screen Mode ON.

✅ Result:
Your device is now ready to accept Tap to Pay as the primary payment method, allowing you to take contactless payments directly on your Falcon 2 without additional hardware.

Helpful Tip

If you need to fall back to a connected card reader for non-contactless cards, you can still connect a Stripe M2 Card Reader via USB or Bluetooth and Switch to Card Reader Flow at checkout.

🛠️ Troubleshooting Your NFC Payment (Tap to Pay)

If you’re having issues with Tap to Pay, use the following steps to check and re-enable NFC payment:

✅ Verify NFC Is Ready

1. Check the Customer Screen
   • Look for the green Tap to Pay icon in the upper area of the screen.
   • If you see this icon, NFC is active and ready for payments.

🔍 Run Diagnostics

2. Open Diagnostics Tool
   • Go to Settings on your device.
   • Select Diagnostics.
3. Verify NFC Payment Option
   • Under the payment methods section, you will see NFC status.
   • If NFC is not connected, you’ll see an option to enable it.
4. Enable NFC
   • Tap Enable to activate Tap to Pay again.
   • Wait for confirmation that NFC has been successfully turned on.

✅ Tip:
After enabling, return to the home screen and confirm the green Tap to Pay icon is visible before attempting to process a payment.

If you continue to experience issues:

• Restart your iMin Falcon 2 device.
• Confirm you have the latest app and firmware updates installed.
• Check that your device has a stable internet connection.

✅ Best Practices for Using the iMin Falcon 2 Base

• Use the Provided Charger:
  Always plug in the base using the stock charger supplied by our partner. Using other chargers may damage the device or prevent proper charging.
• Magnetic Docking:
  The base is designed with a magnetic connection, allowing baristas to easily lift the tablet off the base and place it back for charging without hassle.
• Return to Charge:
  Always remember to place the tablet back on the base when not in use to ensure it stays charged and ready for the next transaction.

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