Order Ahead with joe Coffee for the Ultimate Coffee Experience 

Skip the line, customize your perfect drink, and earn rewards, all through the joe mobile app.

Why Order Ahead?

• Fully customize your drinks & food
• Earn rewards and redeem points
• Pick a pickup time that fits your schedule
• Grab and go — it’s ready when you are!

How to Order Ahead on joe:

Step 1: Access joe

• If you already have an account, log in via the joe website or mobile app.
• New to joe? Download the app from the Play Store or App Store or visit shop.joe.coffee in any browser.

Step 2: Create Your Profile

• Sign up and verify your account with the SMS code.

Step 3: Find Your Store

• Tap the Discover tab (bottom menu) to view Stores Near You.
• Scroll and select a nearby shop to view its menu.

Step 4: Customize Your Order

• Use filters like Hot Drinks, Cold Drinks, Food to browse.
• Select your item → choose size → tap +Customize to add extras like espresso shots, syrups, and more.
• Add to cart and repeat for additional items.

Step 5: Schedule Pickup

• Tap the Cart icon (bottom right) → Schedule pickup.
• Choose your pickup type:
  • On Counter
  • Dine In
  • Curbside
  • Drive-Thru
• Select your preferred pickup time.

Step 6: Checkout

• Redeem rewards ☕
• Add a tip 💵
• Enter a promo code 🎉

Select or add a payment method → tap Pay to place your order.

What Happens Next?

You’ll get notifications when:

• Your order is accepted, rejected or cancelled by the barista
• Your order is ready for pickup

Still Having Issues?

If you’ve followed the steps above and are still experiencing issues, please don’t hesitate to reach out to the Joe Success Team at support@joe.coffee. We’re here to help!