Monthly Rewards Program Statement
This shows your loyalty program economics for the month: what you contributed, what Joe reimbursed, and your true net cost — including the daily cap math.
How the numbers build:
- Start with Loyalty-Attributed Sales — pre-tax sales from opted-in Patrons, the reporting line defined in your Terms
- Add the sales tax on those transactions to get Program Transaction Volume — the tax-inclusive base, excluding tips and gift-card loads
- Apply your contribution rate to that volume
- Subtract redemption reimbursements (goods value + sales tax) to land on Net Program Cost
- Effective Program Rate summarizes that cost for the period
Worked example (one month):
Loyalty-Attributed Sales $31,250.00 + tax $1,250.00 = Program Transaction Volume $32,500.00. Contributions at 8% = $2,600.00. Reimbursed back: $1,889.80 ($1,800.00 goods + $89.80 tax). Net Program Cost: $710.20. Effective Program Rate: 2.19%.
Daily cap tracking
A daily sub-table shows contributions, reimbursements, Net Program Cost, and the daily cap (5% of that day's Program Transaction Volume). If any day's net cost goes over its cap, the excess is credited back and shown as a Cap Adjustment Credit line.
FAQ
Why are contributions calculated on a tax-inclusive amount?
Because reimbursements are paid tax-inclusive — when a reward is redeemed, Joe pays back the goods value plus its sales tax. Contributions are collected on that same basis, since that's what funds the reimbursements.
This statement matches my Marketing cost page — is that a coincidence?
No. The Net Program Cost and Effective Program Rate on the Cost of Marketing Influence Sales page are pulled directly from this statement's data. If they ever don't match for the same period, contact support.