Restore Internet via 5G Hotspot (Samsung A9+ 5G Customer Screen)

Purpose

When the café’s main Wi-Fi is down, use the customer-facing 5G screen as a hotspot and reconnect the barista screen so the Joe App can stay online for daily operations.

Step 1 — Turn On Hotspot from the Customer Screen (5G)

1. On the Customer Screen, go to the Home Screen.
2. Open the Grey Settings app.
3. Tap: Connections → Mobile Hotspot and Tethering → Mobile Hotspot.

Set up the hotspot:

• Hotspot Name (SSID): Joe
• Password: JoeAdmin!!

4. Turn Mobile Hotspot ON.
5. Ensure Wi-Fi is turned OFF on the customer screen so it runs through 5G instead of the café’s main network.

✅ Result: The customer screen is now sharing its 5G data connection.

Step 2 — Connect the Barista Screen to “Joe”

1. On the Barista Screen, press Home to return to the main menu.
2. Open the Grey Settings icon.
3. Tap: Network & Internet → Wi-Fi.
4. Disconnect from the main café network (if still connected).
5. Select Joe from the list of available networks.
6. Enter the password: JoeAdmin!!
7. Tap Connect.

✅ Result: Status shows Connected / Internet available.

Step 3 — Reconnect the Joe App

1. Open the Joe App on the barista screen.
2. Tap the Wi-Fi icon in the bottom-left corner.
3. Confirm the app shows Connected.

Once connected, resume normal operations.

Step 4 — If Still No Internet (Troubleshooting)

• Confirm Wi-Fi is OFF on the customer screen (to ensure it’s using 5G).
• Wait 10–15 seconds for the hotspot to refresh.
• Retry connecting the barista screen to the Joe hotspot.

If still offline:

• Restart the Joe App, or
• Restart the Barista Screen, then reconnect.

✅ Result: Both screens are online and the Joe App resumes normal operation.

Restore Internet via 5G Hotspot (Falcon 2 Customer Screen)

Purpose

When the café’s main Wi-Fi network goes down, use the Falcon 2 Customer Screen (with built-in 5G) to create a hotspot and reconnect the Barista Screen so the Joe App stays online for orders and payments.

Step 1 — Turn On Hotspot from Falcon 2 Customer Screen (5G)

1. On the Falcon 2 Customer Screen, go to the Home Screen.
2. Ensure Wi-Fi is turned OFF so the device uses its 5G mobile data connection.
3. Open the Settings app.
4. Tap: Network & Internet → Hotspot & Tethering → Wi-Fi Hotspot.

Set up the hotspot:

• Hotspot Name (SSID): Joe
• Password: JoeAdmin!!
• Security: Set to WPA2 only (do not use WPA3)

5. Turn Wi-Fi Hotspot ON.
6. Double-check that Wi-Fi remains OFF to confirm it’s using 5G for internet.

✅ Result: The Falcon 2 Customer Screen is now broadcasting its 5G hotspot.

Step 2 — Connect the Barista Screen to “Joe”

1. On the Barista Screen, press Home to return to the main menu.
2. Open the Grey Settings icon.
3. Tap: Network & Internet → Wi-Fi.
4. Disconnect from the main café network (if still connected).
5. Select Joe from the list of available networks.
6. Enter the password: JoeAdmin!!
7. Tap Connect.

✅ Result: Wait until it shows Connected / Internet available.

Step 3 — Reconnect the Joe App

1. Open the Joe App on the barista screen.
2. Tap the Wi-Fi icon in the bottom-left corner.
3. Confirm it shows Connected.

Once the connection is active, resume normal café operations.

Step 4 — If Still No Internet (Troubleshooting)

On the Falcon 2 Customer Screen, verify:

• Wi-Fi is OFF.
• 5G mobile data is active.
• Hotspot Security is set to WPA2 (not WPA3).

Wait 10–15 seconds for the hotspot to refresh.

Retry connecting the Barista Screen to Joe.

If still offline:

• Restart the Joe App, or
• Restart the Barista Screen, then repeat Step 2.

✅ Result: Both devices are online, and the Joe App resumes normal operations.