With joe Point of Sale, customers can pay in-person with their digital gift card, as well as upload funds to their account. Customers can view and track the balance of this gift card in the "Transaction History" of their joe coffee app. This article, complete with the video tutorial, shows how customers can use their digital gift card to pay in-person.
How to pay in-person with a digital gift card
The following shows the flow with the customer screen (left) and the barista screen (right):
- At checkout, the customer enters their phone number on the loyalty screen facing them
- The barista now sees the customer profile associated to the order
- Note that in the profile just below the customer name & reward offerings their Gift Card Balance is listed
- Barista selects "Gift Card" as the payment method for the order
- On the customer screen, the customer will be prompted to tip, then asked to enter a 4-digit PIN
- joe will text the customer their PIN or they can find their unique 4-digit PIN in their joe Wallet as seen below
- Entering the 4-digit PIN will complete the transaction.