Transactions Report

The Transactions tab provides a line-by-line view of every financial transaction processed through your store. This report is the most detailed and auditable view in Merchant Manager and is commonly used for accounting, reconciliation, and end-of-period reviews.

Each row represents a single transaction or order event, allowing you to trace revenue from the moment an order is placed through payment, fees, and final transfer amounts.

What This Report Includes

The Transactions report captures activity across all order channels, including:

• In-person POS orders

• Mobile app orders

• Kiosk orders

• Loyalty and Joe Pass redemptions

• Gift card and stored value activity

It also includes all payment types, such as:

• Card

• Cash

• Joe Pass / Rewards

• Transfers and payouts

Key Data Points Explained

This report is structured to support financial accuracy and traceability. Commonly referenced columns include:

• Transaction Date / Arrival Date
  When the transaction occurred and when funds were recorded.

• Transaction Type
  Indicates whether the record is an order, reward redemption, or other transaction type.

• Charge Provider
  How the customer paid (Card, Cash, Joe Pass, etc.).

• Gross Sales
  Total order amount before discounts, rewards, or adjustments.

• Discounts & Comps
  Any barista-applied or store-funded discounts.

• Rewards and Giveaways
  Store-funded loyalty value applied to the transaction.

• Net Sales
  Gross sales minus discounts and comps.

• Taxable Amount & Tax
  The portion of the order subject to tax and the tax collected.

• Tips & Donations
  Additional customer contributions, itemized separately.

• Order Total Collected
  The full amount paid by the customer, including tax and tips.

• Loyalty & Gift Card Uploads
  Funds added to stored value or loyalty balances.

• Redeemed Balances
  Stored value or rewards used toward the order.

• Payment Processing
  Processing fees applied to card transactions.

• Mobile & Card Load Fees
  Fees associated with loading stored value or gift cards.

• Cash Payments
  Cash collected for the transaction.

• Transfer Amount
  The final amount transferred to your bank after fees and adjustments.

Common Use Cases (Especially for Accountants)

1. Daily or Monthly Reconciliation

Accountants frequently use this report to:

• Match daily sales totals against bank deposits

• Reconcile cash vs card payments

• Verify processing fees and loyalty costs

2. Audit & Traceability

Because each transaction is itemized:

• You can trace discrepancies back to a specific order

• Confirm tax calculations

• Review refunded or discounted transactions

3. End-of-Month Close

This report is often the source of truth for:

• Revenue recognition

• Tax reporting

• Fee validation

• Transfer verification

4. Loyalty & Stored Value Review

The Transactions tab allows accountants and owners to:

• See exactly when loyalty or gift card value was issued or redeemed

• Separate store-funded loyalty from Joe reinvestment

• Validate loyalty costs at the transaction level

Best Practice

If you’re working with a bookkeeper or accountant, this is the recommended report to export for financial review. It provides the highest level of detail and aligns most closely with traditional accounting workflows.

Tip: Use date filters and export functionality to pull clean daily, weekly, or monthly datasets for reconciliation.