Growth Reports help you understand how customers engage with your store, loyalty program, and promotions over time. These reports focus on customer behavior and long-term growth, rather than daily sales totals or bank deposits.

You can find Growth Reports in the Reports section under Home in your Merchant Manager dashboard.
 

What are Growth Reports?

Growth Reports provide insights into:

• Customer engagement and loyalty program performance
• Retention and repeat visits
• Promotional effectiveness

These reports focus on who your customers are and how they interact with your store, not just what was sold.
 

When to use Growth Reports?

Use Growth Reports when you want to:

• Understand customer behavior over time
• Measure the performance of your loyalty program
• Evaluate the impact of promotions and discounts
• Track new customer acquisition

Each report type serves a different purpose, and they work best when used together.
 

Reports included in this section

• Loyalty Revenue – Revenue generated by loyalty-engaged customers
• New Loyal Customers – Customers who created a Joe account during the selected period
• Promotions & Discounts – Total value of Joe-funded and store-funded discounts applied
• Customer Acquisition – Where new customers are coming from and how they engage
   

Common use case

Use Growth Reports to measure loyalty, track customer acquisition, and evaluate promotional impact over time.