We’ve unlocked new Featured and Upsell capabilities, giving partners more control over how items are presented on the mobile menu and kiosk menu. These tools make it simple to highlight popular or high-margin items and tailor the experience for each store location.

Why Use Featured & Upsell?

• Featured Items: Showcase seasonal drinks, best sellers, or new menu launches.

• Upsell Items: Suggest add-ons like food pairings or higher-margin products to increase average order value.

• Store-Specific Customization: Choose different Featured and Upsell items for each store based on customer demographics and buying behavior.

📹 See it in action: Featured and Upsell.gif

How to Set Up Featured & Upsell

Step 1: Select the Menu

Choose the menu you want to manage from the Menu > Featured & Upsell section.

Step 2: Select the Store

Pick the store location where you’d like these items to display. Each store can have unique Featured and Upsell items.

Step 3: Choose Featured Items

Highlight items you’d like to stand out on the menu, such as:

• Seasonal favorites

• Top-selling beverages

• Limited-time promotions

Step 4: Choose Upsell Items

Select items you want to promote as upsell suggestions during checkout. Best practice:

• Highlight food items (e.g., pastries, breakfast sandwiches)

• Focus on high-margin products (e.g., specialty drinks, branded merchandise)

Best Practices

✅ Keep Featured items fresh and relevant — update seasonally.
✅ Use Upsell items to encourage pairings (e.g., coffee + pastry).
✅ Track customer response and adjust based on performance at each store.

Summary

The Featured & Upsell tools help you:

• Highlight the right products at the right time.

• Increase customer engagement with seasonal and popular items.

• Boost sales through smart upselling.