In today’s fast-paced world, customers are prioritizing convenience more than ever. Implementing a drive-thru pickup option instead of requiring customers to pick up their orders at the counter can significantly enhance customer satisfaction and improve operational efficiency. Here’s a step-by-step guide on how to successfully implement this system:
- Log In to Manage.joe.coffee
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Select the Brand Tab
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From the top of the screen select the Storefronts tab
- Click the pencil icon on the storefront you want to enable drive-thru pickup at
- Turn the Drive-thru toggle on and list instructions for the customer when they arrive. We recommend including a photo of the drive thru as well.
This will allow customers to choose "Drive Thru" as a pickup option when they place their order on the joe app to make pickup even faster!