How to connect a Printer to joe
To further streamline barista workflow, especially at high volume coffee shops, cafes with a back of house or multiple drink stations, we recommend partners integrate a printer to their workflow.
joe Point of Sale is compatible with Star Micronics Bluetooth, USB, and Ethernet printers. In this article, we'll walk you through connecting and setting up a printer for
In this article:
- Connecting a printer to joe including...
- Adding Print Tasks
1a - Connecting a Bluetooth Printer
- Connect your printer to power and turn on
- On your joe POS, select the Gear icon from the left menu sidebar to open joe Settings
- Tap Printers > Connect via Bluetooth
- Nearby Printers pop up window will open > tap the desired printer name, followed by Add Printer
- Note: Your printer is defaulted to print both a receipt and itemized ticket for ever order. Tap the pencil icon to edit these defaulted print tasks.
1b - Connecting a USB Printer
- Connect your printer to power and turn on
- On your joe POS, select the Gear icon from the left menu sidebar to open joe Settings
- Tap Printers.
- Scroll left to USB Printer, then tap Add USB Printer
- Nearby Printers pop up window will open > tap the desired printer name, followed by Add Printer
- Note: Your printer is defaulted to print both a receipt and itemized ticket for ever order. Tap the pencil icon to edit these defaulted print tasks.
1c -Connecting an Ethernet Printer
- Connect your printer to power and turn on
- On your joe POS, select the Gear icon from the left menu sidebar to open joe Settings
- Scroll left all the way to Ethernet Printer, then tap Add Ethernet Printer
- Nearby Printers pop up window will open > tap the desired printer name, followed by Add Printer
- Note: Your printer is defaulted to print both a receipt and itemized ticket for ever order. Tap the pencil icon to edit these defaulted print tasks.
Receipts vs Order Tickets: Setting up Print Tasks
Your printer is defaulted to print both a receipt and itemized ticket for ever order. To adjust, tap the pencil icon to edit these defaulted print tasks.
- To edit your pre-populated print tasks, tap the pencil icon.
- To add new print tasks tap the Add Task button and select
- Receipt - details entire order on one receipt
- Item Ticket - prints individual receipts for every item in the order
- If you select Item Ticket, choose the Ticket Type (Individual or Merged) and the categories for the ticket
- Save.
- To test your new printer settings:
- Tap the "..." in the left hand corner of the Printer Settings followed by Print