How to connect a Printer to joe

To further streamline barista workflow, especially at high volume coffee shops, cafes with a back of house or multiple drink stations, we recommend partners integrate a printer to their workflow.

joe Point of Sale is compatible with Star Micronics Bluetooth, USB, and Ethernet printers. In this article, we'll walk you through connecting and setting up a printer for

In this article:

  1. Connecting a printer to joe including...
    1. Bluetooth Printer
    2. USB Printer
    3. Ethernet Printer
  2. Adding Print Tasks


1a - Connecting a Bluetooth Printer

  1. Connect your printer to power and turn on
  2. On your joe POS, select the Gear icon from the left menu sidebar to open joe Settings
  3. Tap Printers > Connect via Bluetooth
  4. Nearby Printers pop up window will open > tap the desired printer name, followed by Add Printer
    1. Note: Your printer is defaulted to print both a receipt and itemized ticket for ever order. Tap the pencil icon to edit these defaulted print tasks.

1b - Connecting a USB Printer

  1. Connect your printer to power and turn on
  2. On your joe POS, select the Gear icon from the left menu sidebar to open joe Settings
  3. Tap Printers.
  4. Scroll left to USB Printer, then tap Add USB Printer
  5. Nearby Printers pop up window will open > tap the desired printer name, followed by Add Printer
    1. Note: Your printer is defaulted to print both a receipt and itemized ticket for ever order. Tap the pencil icon to edit these defaulted print tasks.

1c -Connecting an Ethernet Printer

  1. Connect your printer to power and turn on
  2. On your joe POS, select the Gear icon from the left menu sidebar to open joe Settings
  3. Scroll left all the way to Ethernet Printer, then tap Add Ethernet Printer
  4. Nearby Printers pop up window will open > tap the desired printer name, followed by Add Printer
    1. Note: Your printer is defaulted to print both a receipt and itemized ticket for ever order. Tap the pencil icon to edit these defaulted print tasks.


Receipts vs Order Tickets: Setting up Print Tasks

Your printer is defaulted to print both a receipt and itemized ticket for ever order. To adjust, tap the pencil icon to edit these defaulted print tasks.


  1. To edit your pre-populated print tasks, tap the pencil icon.
  2. To add new print tasks tap the Add Task button and select
    1. Receipt - details entire order on one receipt
    2. Item Ticket - prints individual receipts for every item in the order 
      1. If you select Item Ticket, choose the Ticket Type (Individual or Merged) and the categories for the ticket
  3. Save.
  4. To test your new printer settings: 
    1. Tap the "..." in the left hand corner of the Printer Settings followed by Print 

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