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Account Set Up

Details to get you started making the most of joe

9 articles

Menu Management

Edit items, adjust prices, and more.

9 articles

Deposits, Earnings & Reporting

All things numbers

12 articles

Hardware Set Up

Devices, KDS screens, printers & more

6 articles

joe Point of Sale

joe POS 101

Getting to know joe Point of Sale and navigating the app

7 articles

In-person Operations

Getting baristas comfortable and confident with joe Point of Sale

15 articles

Order Status Screen

Everything you need to know about using the Order Status Screen to fulfill orders

5 articles

Barista Management

Create roles, track tips, and more

4 articles

Rewards + Loyalty

All about joe's built-in loyalty and rewards

6 articles

Shift Best Practices

Best practices for the end of a barista's shift

9 articles


Troubleshooting your joe Point of Sale

9 articles

Merchant Manager

Loyalty & Rewards

1 article

Marketing Tools

Automate marketing campaigns, and tools to build your brand

6 articles

Customer Relationship Management

Tools to cultivate digital relationships anywhere

4 articles

joe Coffee App

Ordering on joe

The #1 mobile ordering experience for indie coffee

11 articles

Gift Cards & joe Balance

2 articles


Earning & redeeming rewards, plus gift cards and more

6 articles

joe + Square

Getting Started with Square

How to maximize your existing workflow with joe

2 articles

Daily Operations

From accepting orders to making refunds

4 articles


Tips to troubleshoot your joe + Square integration

2 articles