Welcome to our joe support tool! How can we help?

Setting up joe

Details to get you started making the most of joe

9 articles

Menu Management

Edit items, adjust prices, and more.

9 articles

Marketing joe!

Tools to promote joe in your coffee shop

18 articles

Deposits, Earnings & Reporting

All things numbers

12 articles

Hardware & Technical Support

Tips for troubleshooting joe in shop

12 articles

In-person Operations

Getting baristas comfortable and confident with joe Point of Sale

12 articles

joe POS 101

Getting to know joe Point of Sale and navigating the app

8 articles

Order Status Screen

Everything you need to know about using the Order Status Screen to fulfill orders

8 articles

Rewards + Loyalty

All about joe's built-in loyalty and rewards

4 articles

Opening & End of Shift Best Practices

Best practices for the end of a barista's shift

9 articles

Hardware & Troubleshooting

Troubleshooting your joe Point of Sale

15 articles

Getting Started with Square

How to maximize your existing workflow with joe

2 articles

Daily Operations

From accepting orders to making refunds

4 articles

Troubleshooting

Tips to troubleshoot your joe + Square integration

2 articles

Gift cards & joe balance

1 article

Using the joe coffee app

The #1 mobile ordering experience for indie coffee

8 articles

Loyalty & Rewards

Earning & redeeming rewards, plus gift cards and more

4 articles