Checkout Up-sell Items: What they are and how to set them

At joe, we understand the power of up-selling to customers and the impact is has on your bottom line! As former baristas, we've developed joe to up-sell to customers automatically. With Checkout Upsell Items, you can select up to 8 items from your menu to automatically up-sell to your customers at checkout. 


At checkout, customers can scroll among these 8 items and simply tap to add to their cart. Which means more training baristas to ask every customer if they'd like to add a pastry with their coffee because we do it for them! Here's how.

Set Checkout Up-sell Items

You can select up to 8 items from your menu to  automatically up-sell to your customers at checkout. Note that all up-sell items must have an image in order to be selected.

  1. Log in to your joe Merchant Portal, select Stores in the left menu bar
  2. Select the orange Edit Details button to the right of the store location you would like to add featured items to
  3. Select the Menu settings tab 
  4. In the center of your screen, select the Menu tab.
  5. Below the Featured Items you will see the Checkout Upsell section. Use the dropdown menu to choose you item, followed by the orange + Add Item. 
  6. After choosing your item(s) -- up to 8 total -- save.