Setting your device to "Always Online"

Never miss a joe order by enabling our Always Online feature. Enabling this feature sends an automated phone call reminder to your shop if a joe order is not accepted within 30 seconds. Did your joe tablet get turned off by last nights closing shift? Or did the volume on the device accidentally get turned down? Always Online adds another layer of reliability to ensure your customers can always order at your shop.

  1. From your joe Merchant Portal, select your Stores icon from the left menu bar
  2. Click on the Edit Details next to your shop location, followed by the Settings tab
  3. The second section lists your shop phone number, along with an orange Verify Now button. If the number listed is the correct shop number, click the Verify Now button.
  4. You will receive an automated phone call to the number you are verifying, and a pop up window with a verification code will open. 
  5. Enter the verification code on your shop phone. Your store phone is now verified with joe.
  6. Toggle to enable Always Online