How to enable curbside pickup

Enable Curbside Pick Up to offer your customers an additional level of safety service! Baristas will receive an additional audible alert that sounds like a car horn honk, when a customer has arrived to the designated curbside pickup area.   

NOTE: All items in the order must be moved to the Ready column on joe (or mark as Ready in Square) for the customer to have the option to select an "I've arrived" button from the app.

Enable Curbside Pick Up

  1. Log in to your joe Merchant Portal on a desktop or mobile device
  2. Click the Stores icon from the left hand menu bar
  3. Select the orange Edit Details button to the right of your shop location,
  4. Click Settings tab and scroll down to the Pickup Types section
  5. Toggle Curbside to enable curbside pickup at your shop
  6. Your new pickup options will be live when your merchant app on the dedicated tablet updates, either from re-launching the app or opening the following day.

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