How to Edit Barista Shifts

We understand staff is busy and sometimes they may clock in late or forget to clock out. If you need to edit a shift for a team member below are our best practices.


To best implement "Tips on Payroll" and adjust your staff tips please make sure you have the "Cash out from Tips" feature disabled on your point of sale

Clock out without Tipping Out
Go to settings, Features and be certain Cash out from tips is disabled.

Edit Barista Shifts on Merchant Manager

  1. Go to manage.joe.coffee
  2. Tap on the Teams and Roles tab

  3. Tap the Shifts tab at the top of the screen


  4. Click the pencil icon to adjust the shift time for your barista and tap Save when the changes are complete - once you save, our reports will recalculate the tips across baristas based on the new shift information.



If a team member ran an errand for you during the day, but you don't want that time to factored into the tip pool you can create a shift and make it tip exempt by clicking the Tip Exempt checkbox under Date when you are editing the shift.


If you have any questions about Merchant Manager and would like to connect with our team, email us at success@joe.coffee.