Redeeming Rewards in Person

Customers earn points on every order, whether in-person or when they order ahead through the joe Coffee App. Once they've reached a reward milestone, customers can redeem those rewards earned on their favorite hot or cold drinks, in person or when ordering ahead on the joe app. 


To redeem rewards in person:

  1. At checkout, customers will input their loyalty phone number on the screen facing them.
  2. Baristas will see the customer loyalty profile on the checkout screen, as seen below, including their rewards earned that they can redeem.
  3. Tapping the reward will automatically apply the reward to the order.