Troubleshooting On Screen Payment Prompts

On-screen Payment and Processing Prompts

As seen below, the joe Point of Sale includes on-screen prompts related to payment processing and error codes when a payment is being processed.

Payment Confirmation Gifs (3)

These visuals include:

  1. New consumer prompts for adding a tip and card payment via chip, swipe, or tap.
  2. Contextual prompts for baristas about customers’ payment
  3. Payment error codes, such as “Card removed too early”, or “Try a new read method”

These updates will provide baristas more context throughout the transaction, limiting the number of canceled payments, reduce workflow interruptions, and will give customers a swifter checkout experience.


Below is visual experience of how the prompts will appear during a payment processing.