Digital Gift Cards: Sending & Redeeming
To gift a card:
From your joe app or a desktop:
- Navigate to your favorite coffee shop's menu on joe
- If you're new to joe, or don't yet have the app downloaded, follow this link to shop.joe.coffee on any browser.
- Tap the Explore tab at the bottom of the screen to look for shops nearby and click on the shop
- Select the blue Purchase Loyalty Card
- Toggle On the Send as gift to a friend
- Input the name and phone # of the family or friend you'd like to gift the card to
- Choose your payment method, or add a new one, and select the dollar amount you'd like loaded to the card
- Write a thoughtful message to your loved one and then when you'd like the message to arrive
- Preview the message, and select send and we will automatically schedule the gift to be delivered!
To Redeem a Store Card:
Congrats You're a recipient of a store card! With the card in your wallet, you can use the value of the card to pay in-person digitally, or when you order ahead on joe. Here's how:
- You should receive an SMS text message from joe just like the one below
- Tap the link in the text message to take you to joe at https://get.joe.coffee/ or if you were gifted a physical card and want to add it to your wallet, scan the QR Code on the physical card
- If you're new to joe, follow the on-screen prompts to create your account and verify your phone number
- You will automatically be taken to your joe Wallet where you will see the gifted card is automatically loaded
- Now begin ordering your favorite items. The gifted card is listed as a payment method at checkout as seen below.
For additional support regarding your gift card purchase or redemption, submit feedback in the joe app or email us at success@joe.coffee