Digital Gift Cards: Sending & Redeeming

To gift a card:

From your joe app or a desktop:

1. Navigate to your favorite coffee shop's menu on joe
   1. If you're new to joe, or don't yet have the app downloaded, follow this link to shop.joe.coffee on any browser.
   2. Tap the Discover tab at the bottom of the screen to look for shops nearby and click on the shop
2. Select the blue Purchase Loyalty Card
3. Toggle On the Send as gift to a friend
4. Input the name and phone # of the family or friend you'd like to gift the card to
5. Choose your payment method, or add a new one, and select the dollar amount you'd like loaded to the card
6. Write a thoughtful message to your loved one and then when you'd like the message to arrive
7. Preview the message, and select send and we will automatically schedule the gift to be delivered!

To Redeem a Store Card:

Congrats, you're a recipient of a store card! With the card in your wallet, you can use the value of the card to pay in-person digitally, or when you order ahead on joe. Here's how:

1. Download the joe app if you have not already, if you have simply open the app
   1. If you're new to joe, follow the on-screen prompts to create your account and verify your phone number 
2. Go to your joe Wallet where you will see the gifted card is automatically loaded
3. Now begin ordering your favorite items. The gifted card is listed as a payment method at checkout as seen below.

For additional support regarding your gift card purchase or redemption, submit feedback in the joe app or email us at success@joe.coffee