Digital Gift Cards: Sending & Redeeming

Store Specific Gift Cards are an awesome way to support local coffee! You just received a Physical Gift Card at your local shop and now would like to send a gift card to your family or friends! Simple steps below: 

Gift Cards Wallet (3)

How to send a gift card

Send

  1. Scan the QR code on the back of the card
  2. Input the name and phone # of the family or friend you'd like to send the Gift Card too!
  3. Write a thoughtful message and then select when you'd like the message to arrive.
  4. Then your family or friend will receive an SMS with a link and steps on how to redeem gift card balance. 


How to Redeem a Gift Card:

You're a recipient of a gift card! Awesome - now it's time to redeem your gift card with these simple steps: 

Gift Cards Wallet (5)

To Redeem

  1. Download joe at https://get.joe.coffee/ or scan the QR Code on the physical card
  2. Register your phone number 
  3. Claim your gift card on MyJoe
  4. Select Add to Wallet
  5. Now begin ordering your favorite items and Gift Card will be a payment method at checkout 

For additional support regarding your gift card purchase or redemption, submit feedback in the joe app or email us at success@joe.coffee