Digital Gift Cards: Sending & Redeeming
To gift a card:
From your joe app or a desktop:
- Navigate to your favorite coffee shop's menu on joe
- If you're new to joe, or don't yet have the app downloaded, follow this link to shop.joe.coffee on any browser.
- Tap the Discover tab at the bottom of the screen to look for shops nearby and click on the shop
- Select the blue Purchase Loyalty Card
- Toggle On the Send as gift to a friend
- Input the name and phone # of the family or friend you'd like to gift the card to
- Choose your payment method, or add a new one, and select the dollar amount you'd like loaded to the card
- Write a thoughtful message to your loved one and then when you'd like the message to arrive
- Preview the message, and select send and we will automatically schedule the gift to be delivered!
To Redeem a Store Card:
Congrats, you're a recipient of a store card! With the card in your wallet, you can use the value of the card to pay in-person digitally, or when you order ahead on joe. Here's how:
- Download the joe app if you have not already, if you have simply open the app
- If you're new to joe, follow the on-screen prompts to create your account and verify your phone number
- Go to your joe Wallet where you will see the gifted card is automatically loaded
- Now begin ordering your favorite items. The gifted card is listed as a payment method at checkout as seen below.
For additional support regarding your gift card purchase or redemption, submit feedback in the joe app or email us at success@joe.coffee