When your shop receives the hardware, follow these steps to set up the register and additional devices properly.

Register Setup

1. Unbox the register and connect the base to the register using the screws included in the packaging.
2. Connect the power cord securely to the register. Ensure it is firmly in place, or the device will not turn on.
3. Plug the register into a power outlet under the counter.
4. Turn on the device by pressing the power button, which is located above the USB ports on the right side of the device.

5. From the home screen, go to Settings > WiFi.
6. Connect to the correct shop WiFi network.

Connecting the Card Reader & Printer

1. Attach the card reader and thermal printer (if applicable) through the base into the register.
2. Remove the front panel piece to feed the cords through securely.
3. Attach the cords securely to the register and reattach the front panel to keep cables hidden.
4. Pair the card reader via USB.

5. Pair the printer (if needed).

   a. Delete any tasks that are not needed.

   b. Add any additional tasks that may be required for your setup.

Customer Tablet

1. Contact our support team at support@joe.coffee to help clear the data on this device so you can pair it to the new barista terminal you received.
2. Once the team confirms the data has been cleared, open the joe app and log in using shop credentials.
3. Select the store you want to pair the device to (if you have multiple locations), name the device and select Customer Facing mode.
4. You will see a list of devices - be sure to select the device name for the device you just received. You can find this information in joe under Settings on the first page where it says Device Name

Perform a test order to confirm everything is working correctly:

• When an item is added to the cart on the barista tablet, it should display on the customer screen.