What is beneficial about uploading funds?
Uploading funds to your joe account saves you both time and money. Customer who pay using their joe balance avoid the service fee charged on each order when using a debit/credit card.
How to upload funds from the app
You can upload funds to your joe account.
- Open joe app
- On the main screen, click "Funds" tab or from the order checkout screen.
- On this page, it will allow you to upload amount from as low as $10, $20, $40 and $50 or add customer amount to upload.
- Click "Pay" to process payment (make sure the joePass balance or card on file is sufficient for the desired amount to proceed.
How to upload funds in person at the register
Let your barista know you would like to add money to your store loyalty balance and the barista can process the transaction for you.
Can I upload less than $25?
Yes, if you link your bank account to the app you can upload $10.
Where can I see a history of my balance uploads?
- Tap the Profile Icon
- Select Transaction History