At joe, we pride ourselves on providing real people and real-time support. Getting assistance from joe has never been easier. Our goal is to ensure you always have access to a dedicated support team ready to help whenever you need it.
- Live support hours: 5am PST - 8pm PST, 7 days a week (Outside of those hours we will get back to you as soon as we can)
For Partners and Baristas
Email Us: support@joe.coffee
Send Us a Message or Chat:
Make sure that you have the most update joe POS app version 3.8.2 on your Android and IOS devices. Click here to update.
From Joe POS
- Click the Settings Tab (gear icon).
- This will direct you to a new screen. Click the blue chat button in the bottom right corner of the POS screen.