If a customer wants to split a payment between their store balance and cash, here is how to process the transaction:

1. Have the customer type in their phone number on the customer facing screen.
2. At checkout, determine the difference between the store balance and total transaction amount.
3. Tap the Load Funds button on the right side of the screen.
4. Upload the difference in cash to the customer's balance. This ensures there is enough money on the customer's balance to process the transaction.
5. Once you are back on the checkout screen, process the transaction using the Pay with Balance button.