Audible Alerts Stopped Working

If your dedicated joe tablet has suddenly stopped making audible alerts when an order comes in, you may be operating on our existing joe Merchant Legacy app. We are set to retire this app in the upcoming months.

To solve this issue we recommend upgrading your tablet to our newest joe Merchant PLUS app. 

joe Merchant PLUS is our improved merchant experience for your baristas behind the bar with more intuitive design, quicker performance, and higher functionality.

To make the switch and learn about how to use this product:

  1. Set up your tablet on joe Merchant PLUS
  2. Learn about Accepting and Fulfilling Mobile Orders
  3. Read about How to Update Inventory
  4. Learn about Refunding a Customer's Order